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Shipping & Returns

STORE TERMS
SHIPPING, RETURNS, REFUNDS PAGE:
 
Return Policies
Callaway Horse and Roping Supply  is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund. Simply contact our store to receive instructions on returning your purchase. The following conditions apply:
  • Shipping is non-refundable*
  • A (10%) Restocking Fee applies (provided item is repacked according to factory standards & without excess wear)
  • Returns are accepted only on items with a minimum purchase price of $ 5.00.

Shipping Policies
Shipping to and from Callaway Company is at the customer's expense and varies according to weight, size, shipping type and location.  All items will be shipped insured. 

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